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[Note: This case study was originally published in 2009. Download a PDF or read the case study here.]

The MAP International Travel Pack program was born as a result of growing requests from short-term medical mission teams for medicines and supplies. The Travel Pack met the need for those teams and allowed MAP to minimize costs by using volunteers to prepack the products. The first 12 months of the program saw 442 packs shipped, and steady growth continued over the next several years, peaking at more than 3,000 shipped during fiscal year 2008. To support the heavy growth in 2008, volunteers contributed more than 2,300 hours of service in the prepack program.

Lessons Learned:

• Branding opportunities are an effective way to attract pharmaceutical manufacturers and other suppliers.
• Pharmaceutical partners use just-in-time manufacturing to supply medicines with usable expiration dates.
• An established measurement and screening program is critical to quantifying a program’s health benefits and determining future needs and areas for improvement.